Master Salesforce Administration: Configure, Automate, and Optimize Your Org for Business Success.
This course teaches you to configure a Salesforce org based on business requirements, verifying outcomes from various user perspectives. You'll gain practical experience in a Trailhead Playground or practice org using dummy data. The curriculum prepares you for the Salesforce Platform Administrator Certification, covering setup, object management, automation, and more. Erudex completion is preparation only and is not the sponsor credential; eligibility and requirements are set by the official body and your state. Every lesson includes tutor notes, an applied lab, worked exercises and a 12-question quiz you must pass at 80%, followed by a pooled final exam and free and paid practice tests.
One complete track with its own final exam and certificate.
12 modules following the Erudex teaching guide, from foundations to exam readiness.
Start with organizational settings and licensing before building functionality. Deactivate rather than delete departing users, then examine record ownership and automation dependencies. A login failure may be caused by identity or session policy rather than a missing object permission. Record every configuration change.