CompTIA A+ (220-1101/1102)

Master enterprise IT support, computer architecture, networking protocols, and operating systems for CompTIA A+.

This dual-track course comprehensively prepares students for both CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) examinations. Students analyze computer hardware architectures, enterprise networking standards, and operating system kernels alongside hands-on system administration, ticketing workflows, and field troubleshooting. Designed for aspiring systems technicians, it balances academic computer engineering foundations with industry-standard IT operational procedures.

45h Certificate available

CompTIA A+Computer HardwareOperating SystemsNetwork ProtocolsIT Support

Curriculum

One complete track with its own final exam and certificate.

Job-focused operational skills, modern enterprise troubleshooting workflows, command-line triage, hardware field replacements, and exam strategies for CompTIA A+ Core 1 and Core 2.

Hands-on execution of endpoint hardware installation, peripheral debugging, printer subsys

Power Delivery Validation and POST Diagnostic Procedures Lab30 min
Laptop Component Teardown and Mobile Display Inverter Replacement Lab35 min
Enterprise Laser Printer Maintenance and Imaging Cycle Repair Lab30 min

Careers this prepares you for

Tier II Help Desk Technician
Field Service Technician
Desktop Support Administrator
Junior Systems Administrator

How you study

Every lesson pairs an in-depth video with written notes, key takeaways, a hands-on lab, exercises and a quiz. Work at your own pace, then sit the final examination for your Erudex certificate.

CompTIA A+ (220-1101/1102)

Curriculum

Module 1Field Hardware Diagnostics, Disassembly, and Peripheral Integration

Module 2Network Appliance Configuration, Cabling, and Endpoint Triage

Module 3OS Administration, Malware Mitigation, and Operational Workflows

Module 4Workload-Based Endpoint Design and Lifecycle Planning

Module 5Storage Resilience, Backup Validation, and Recovery Readiness

Module 6Enterprise Mobile Device and Remote Workforce Support

Module 7Client Virtualization and Cloud Service Operations

Module 8Cross-Platform Application and Collaboration Support

Module 9Endpoint Security Assurance and Responsible Data Handling

Module 10Integrated Support Practicum and Core 1/Core 2 Assessment

Careers this prepares you for

How you study